PRIVACY POLICY:
The Honest Truth Website
Thehonesttruth.co.uk (the Website) is owned by FirstCar Ltd (Firstcar), Ashcombe Court, Woolsack Way, Godalming, Surrey, GU7 1LQ (company number 05032747). Our business is paperless, so please send all enquiries through by email to ensure a response. By using The Honest Truth website you are accepting and consenting to the practices described in this Privacy Policy.
Firstcar takes the protection of our user’s data very seriously. The statement below details our practises surrounding the use of data and the measures taken to protect and secure collected data.
Firstcar is the data controller for the services and your personal data. If you have any queries relating to our use of your personal data or any other data protection issues, please contact our Data Protection Officer James Evans on james@firstcar.co.uk
What information does the Website collect?
The Website collects cookies (see cookie policy below) and all other data that you choose to provide to us.
If you contact us, we may keep a record of that correspondence.
Details about the device you use to access the Website, which may include your IP address or other unique device identifiers.
What is the cookie policy?
Like many Websites we receive ‘automatic information’ through cookies. We use this information to provide a personalised experience on our site and a better service tailored to suit you.
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognise your browser. Cookies from the Website are safe and allow us to personalise our site for each user.
The main purpose of our cookies is to identify you when you visit our Website. Each time your browser requests a web page from our server, the browser sends the information in the text file back to the server and lets the server know that you have returned to that web page.
Cookies help us to remember who you are and what your preferences are. Next time you return, we can fill in any questions that you have already answered. The more you tell us about yourself, the more we can help to find information or products you want.
You can disable cookies – simply go to the help menu on your browser bar to find out how. If you do not accept incoming cookies then the performance of our Website on your system will not be to full standard or our website may not serve at all.
Why is this information collected and what does the Company do with this information?
Cookies are collected to give users a better experience.
Any data from correspondence received is used to improve our offering.
Do third parties see and/or have access to information obtained by the Website?
No, information is not shared with or sold to any third parties.
We may disclose information about you in connection with legal proceedings or potential legal proceedings or if otherwise permitted to do so by law.
What are my opt-out rights?
You can stop all collection of further information by not sending any further information to us through correspondence, or by disabling cookies.
Data Retention Policy, Managing Your Information
We will retain any personal information collected via your correspondence with us until you ask us to delete it. If you’d like us to delete this data, please contact us at info@thehonesttruth.co.uk and we will respond in a reasonable time.
Security
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorised employees and contractors who need to know that information in order to operate, develop or improve our Website. Please be aware that, although we endeavour provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
Changes
This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here. You are advised to consult this Privacy Policy regularly for any changes, as continued use of the Website is deemed approval of all changes.
Your Consent
By using the Website, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United Kingdom. If you reside outside the United Kingdom your information will be transferred, processed and stored there under United Kingdom privacy standards.
Contact us
If you have any questions regarding privacy while using the Website, or have questions about our practices, please contact us via email at info@thehonesttruth.co.uk.
Version 1, April 2024